-Built custom MCP servers that power 4+ internal AI apps along with ChatGPT app and Claude connectors, contributing an additional 4% lead acquisition channel.
-Revamped existing platform to a ChatGPT-like real estate AI platform with persistent memory, dynamic user context, and worked on custom harnesses to properly route to RMs and Sales team, increasing lead conversion from ~6-7% to 15%.
-Worked on a post-call analysis flow for AI calling agents to identify RCAs of these voice agents and improve qualified lead identification from conversational data.